🔒 Privacy Policy

Last updated: February 26, 2026

At Charlse Tech Services ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at charlse-tech-services.archietech.app.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and phone number provided when making a purchase or contacting us.
Payment Information: Transaction details processed through Paystack. We do not store your card details — these are handled securely by Paystack.
Usage Data: IP addresses, browser type, pages visited, and time spent on the website.

2. How We Use Your Information

To process and fulfill your orders and service requests
To communicate with you about your purchases and provide customer support
To send important updates about our services
To improve our website and services
To prevent fraud and ensure security

3. Payment Security

All payment transactions are processed through Paystack, which is PCI-DSS compliant and uses 256-bit SSL encryption. We never store, collect, or have access to your full credit/debit card information.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Paystack: For payment processing
Service Providers: Third-party tools that help us deliver our services
Legal Requirements: When required by law or to protect our rights

5. Cookies

We use minimal cookies to maintain your session and improve your browsing experience. These cookies do not track personal data across websites.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Request a copy of the data we hold about you

8. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: charlse@archietech.app
💬 WhatsApp: +92 302 747 3154
🌐 Website: charlse-tech-services.archietech.app